Windows 10 IT Pro Essentials Support Secrets

This ebook is for anyone whose responsibilities include training people to use Windows 10. That group includes full-time professional trainers, of course, but it also includes IT pros and those brave souls who staff the help desk in corporations. Most of all, it includes the incredibly large population of people who have earned a reputation for being “the person who knows Windows.” With that knowledge comes a seemingly endless stream of questions from friends, family, and coworkers. As Windows 10 moves into its second full year and begins to take over an increasing share of the installed base of PCs, many of those questions are going to begin “How do I…””

Link